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Follow these instructions to integrate your current domain name with your Comcast Business email, SharePoint and web hosting services. For more information on registering a new domain, please read Register a custom domain name.
Sign in to your Comcast Business online account and select Websites from the Manage Services menu.
Note: You must be the Primary Manager or Services Manager to manage domain names.
Select Register/Bring Domain on the left side of the page.
Select the radio button for Bring existing domain.
If you are already using Microsoft email through Comcast or have already registered a domain through Comcast, you will only see first box. Please type in the domain you want to transfer.
If you do not have Microsoft email through Comcast or have not registered a domain, a second box will appear and be pre-populated with your business name. This information is required to complete your domain transfer.
From the Domain ownership verification page, copy your Source alias and Target value and provide that information to your current DNS provider.
Verify DNS propagation.
Visit the Comcast.net DNS tool.
Enter host name.
Change record type to CNAME.
Set Name Server to Comcast DNS Servers.
Click Submit Query.
Sign back in to your online account and select Websites from the Manage Services menu.
Select Manage Domain on the left side of the page.
If your DNS provider has successfully added the CNAME and it has propagated correctly, Steps 2 and 3 will be displayed with green check marks on the Domain ownership verification page. If completed, select I’m done.
If not completed, Steps 2 and 3 will be displayed as Not Completed. Verify that your CNAME entries are correct and try again.
Back up your email and website. These files cannot be transferred from their current provider to Comcast.
Check that your domain displays Active on the Manage domains page (and confirm that you have backed up your email and web hosting files).
Access your registrar (e.g., Godaddy.com, Network Solutions) and update the current Name Server entries to the following Comcast addresses:
Note: If needed, the IP address for adns.cs.siteprotect.com is 220.127.116.11. The IP address for bdns.cs.siteprotect.com is 18.104.22.168
You have now completed integrating your current domain with your Comcast Business Internet service.
Use the tools included with your Comcast Business Internet service to build a website for your company.
Comcast provides you unlimited FTP access to your account 24 hours a day, 365 days a year.
Enjoy the convenience of being able to switch between Comcast's Business, Commerce and Professional plans whenever you want.
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