Move your website to Comcast Business web hosting

Updated 4/8/2014 9:26:23 PM by Comcast Expert
Email

Introduction

Follow these instructions to integrate your current domain name with your Comcast Business email, SharePoint and web hosting services. For more information on registering a new domain, please read "Register a custom domain name".

  1. Step 1:

    HOWxxxx-Manager_Tools_Select_Websites

    Sign in to your Comcast Business online account and select Websites from the Manage Services menu.

    Note: You must be the Primary Manager or Services Manager to manage domain names.

  2. Step 2:

    HOWxxxx-Websites_landing

    Select Register/bring domain.

  3. Step 3:

    HOW4517-bring_existing_domain_radio_button_Step3

    Select the radio button for Bring existing domain.

  4. Step 4:

    If you are already using Microsoft email through Comcast or have already registered a domain through Comcast, you will only see first box. Please type in the domain you want to transfer.

    If you do not have Microsoft email through Comcast or have not registered a domain, a second box will appear and be pre-populated with your business name. This information is required to complete your domain transfer.

    Select Continue.

  5. Step 5:

    HOW4517-Verify_DNS_landing_change_cname_Step5

    From the Domain ownership verification page, copy your Source alias and Target value and provide that information to your current DNS provider.

  6. Step 6:

    Verify DNS propagation

    Verify DNS propagation.

    Visit the Comcast.net DNS tool.

    Enter host name.

    Change record type to CNAME.

    Set Name Server to Comcast DNS Servers.

    Click Submit Query.

  7. Step 7:

    HOWxxxx-Manager_Tools_Select_Websites

    Sign back in to your Comcast Business online account and select Websites from the Manage Services menu.

  8. Step 8:

    HOWxxxx-Websites_landing

    Select Manage domains.

  9. Step 9:

    HOW4517-Domain_verification.jpg

    If your DNS provider has successfully added the CNAME and it has propagated correctly, Steps 2 and 3 will be displayed with green check marks on the Domain ownership verification page. If completed, select I’m done.

    If not completed, Steps 2 and 3 will be displayed as Not Completed. Verify that your CNAME entries are correct and try again.

  10. Step 10:

    Back up your email and website. These files cannot be transferred from their current provider to Comcast.

  11. Step 11:

    HOW4517-Manage_domains_landing_Step9

    Check that your domain displays Active on the Manage domains page (and confirm that you have backed up your email and web hosting files).

    Access your registrar (e.g., Godaddy.com, Network Solutions) and update the current Name Server entries to the following Comcast addresses:

    • adns.cs.siteprotect.com
    • bdns.cs.siteprotect.com

    Note: If needed, the IP address for adns.cs.siteprotect.com is 64.26.28.8. The IP address for bdns.cs.siteprotect.com is 64.41.123.9

    You have now completed integrating your current domain with your Comcast Business Internet service.

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