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Immediately broadcast a message to any combination of customers and colleagues using a Group Distribution List. You can create up to six different lists and use them to send voicemail to specific audiences.
From the Voicemail Main Menu:
Press 4 for personal options.
Press 2 for administrative options.
Press 2 to establish or change Group Distribution Lists.
Press 1 to create a Group Distribution List.
Then, follow these steps:
1. Enter list number
Enter a list number between 11 and 16.
If the list number is already in use, you'll be told the list is unavailable.
If more than six lists have already been created, you'll have to delete a list before creating a new one.
2. Record list name
You will be asked to assign and record a name for the list. When you have completed assigning a name to the list, you will be prompted to press # and will be directed to the Edit List Menu.
3. Assign list members
Once in the Edit List Menu, enter a telephone number, and then press #.
If the telephone number is not a member of the list, the number will be added.
If the telephone number is a member of the list, the number will be removed.
Press 1 to listen to the names and numbers on the list.
If you try to add a number to a list that has reached its capacity (25 members), then you will be routed to the List Full Menu.
Press 1 to listen to the members of the list.
Press 2 to delete a member of the list.
Press 3 to create a new list.
Press * to go back to the Edit List Menu.
From the Main Menu, press 4 for personal options.
Press 2 to edit a list.
Enter the list number that you would like to edit or delete.
Once in the Edit List Menu, enter a telephone number, and then press #. If you enter a number that is already on the list, the number will be removed. If you enter a number that is not on the list, the number will be added
Press 3 to delete a list.
Once in the Delete List Menu, press 1 to keep the list or press 2 to delete it.
You will be directed back to the Group Distribution List Main Menu.
Press 4 to review names of a group list or edit list names.
Press 1 to listen to all list numbers and recorded names in numerical order. At the end of the list, you will be directed back to the Group Distribution List Main Menu.
Press 2 and enter the list number for the Group Distribution List you want to rename. You will be prompted to record a name for the list. When the recording is completed, you will be routed to the Group Distribution List Main Menu.
From the Main Menu, press 1 to listen to voicemail messages.
Press 0 for more options.
Press 6 to send a message to someone else.
Enter a list number, and then press # to forward the message to that Group Distribution List.
From the Main Menu, press 2 to create a message.
Record your message, and then press #..
Enter a list number, and then press # to send the message to that Group Distribution List.
View the details of your received, missed, dialed and toll-free calls from the Call History screen.
Comcast Business Voice helps you to stay on top of your voicemail so you don't miss an important message.
Avoid missed calls by using Call Forwarding to redirect your calls to another phone number.
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