Manage your XFINITY® WiFi hotspot online

Updated 5/8/2015 7:35:31 PM by Comcast Expert


Your XFINITY WiFi hotspot provides your patrons and visitors Internet access using their WiFi-enabled devices. You can turn your hotspot on or off and update the information that appears on the XFINITY® WiFi hotspot map directly from your online account.

For information on managing the private WiFi connection for your employees, please read Manage your Business Private WiFi connection online.

Note: The functionality referenced in this article is only available to customers with a Business Wireless Gateway device. You can find more information regarding WiFi devices here.

  1. Step 1:

    Sign in to your Comcast Business online account and select Internet from the Manage Services menu.

    Note: Only the Primary Manager or Services Manager can update this information.

  2. Step 2:

    Select Manage XFINITY WiFi Hotspot on the left side of the page.

  3. Step 3:

    Use the toggle to turn your hotspot On or Off.

    If you would also like to update how your business’ information is displayed on the XFINITY® WiFi hotspot map, select Edit in the Directory Information window and continue on to Step 4. Otherwise, select I’m done to save your setting.

  4. Step 4:

    Select On or Off to show or hide your company information on the hotspot map.

    You can also edit the Company Name, Phone Number, Company Website and Business Type fields. The Service Address cannot be edited.

    Note: Changing this information only changes how your business appears on the XFINITY® WiFi hotspot map.

    Select Save when you are finished.

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