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An email alias is an alternate email address for the same email box. Email sent to an alias will appear in the account's inbox just like email sent to the primary email address. For example, you might want email to firstname.lastname@example.org and IT@yourcompanyname.com to go to the same mailbox. Alternately, if you have multiple domains, you may want email sent to email@example.com and firstname.lastname@example.org delivered to one mailbox. Both scenarios are possible using aliases. Follow the instructions below to create an email alias for your account.
Sign in to your Comcast Business online account and select Edit my profile at the top right of the page.
In the Primary email section, select Add an alias (or Add another alias if one has already been created).
Enter the alias name in the blank field and choose the associated domain from the dropdown list (@yourchosedomain.comcastbiz.net will be the only option unless additional custom domains have been registered). Choose whether you would like the alias to be the primary email address for the account, then select Save.
Sign in to your Comcast Business online account and select Email from the Manage Services menu.
Select Add or manage email boxes on the left side of the page.
Locate the user for whom you would like to create an email alias and select Edit from the Actions column.
In the Aliases section, select Add an alias (or Add another alias if one has already been created for the account).
Enter the alias name in the blank field and choose the associated domain from the dropdown list. (Unless additional domains have been registered, your only option will be the domain your chose for your previously selected Microsoft email address. Example: yourchosendomain.comcastbiz.net). Then select I’m done.
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