Create and delete email accounts

Updated 11/17/2014 8:11:21 PM by Comcast Expert


It is easy to create or delete email accounts. Follow these step-by-step instructions.

Create a new email account

  1. Step 1:


    Sign in to your Comcast Business online account and select Email from the Manage Services menu.

    Note: You must be a Primary Manager or Services Manager to create and delete email accounts.

  2. Step 2:


    Select Add or Manage email boxes on the left side of the page.

    Note: If you have used all of your available email boxes, you can purchase more.

  3. Step 3:


    At the bottom of the page, select Create a new user and then follow the steps in the “Add, delete, deactivate users” article (email boxes can only be assigned as part of the new user flow).

Delete an email account

To delete an email account you must delete the user associated with that account. Read "Add, delete, deactivate users" to find out how to delete a user account.

Note: Once an email account is deleted, all email and account information will be removed and cannot be recovered.

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