Create and delete email accounts

Updated 10/14/2015 5:27:07 PM by Comcast Expert


It is easy to create or delete email accounts. Follow these step-by-step instructions.

Note: Only the Primary Manager or Services Manager can create and delete email accounts.

Create a new email account

  1. Step 1:


    Sign in to your Comcast Business online account and select Email from the Manage Services menu.

  2. Step 2:


    Select Manage email boxes on the left side of the page.

    Note: If you have used all of your available email boxes, you can purchase more.

  3. Step 3:


    At the bottom of the page, select Create a new user and then follow the steps in the Add, delete, deactivate users article (email boxes can only be assigned as part of the new user flow).

Delete an email account

To delete an email account you must delete the user associated with that account. Read Add, delete, deactivate users to find out how to delete a user account.

Note: Once an email account is deleted, all email and account information will be removed and cannot be recovered.

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