Create and delete email accounts

Updated 4/8/2014 10:59:31 PM by Comcast Expert
Email

Introduction

It is easy to create or delete email accounts. Follow these step-by-step instructions.

Create a new email account

  1. Step 1:

    HOWxxxx-Manager_Tools_Select_Email

    Sign in to your Comcast Business online account and select Email from the Manage Services menu.

    Note: You must be a Primary Manager or Services Manager to create and delete email accounts.

  2. Step 2:

    HOWxxxx-Email_landing

    Select Add or Manage email boxes on the left side of the page.

    Note: If you have used all of your available email boxes, you can purchase more.

  3. Step 3:

    HOW4507-Add_email_boxes_Step3

    At the bottom of the page, select Create a new user and then follow the steps in the “Add, delete, deactivate users” article (email boxes can only be assigned as part of the new user flow).

Delete an email account

To delete an email account you must delete the user associated with that account. Read "Add, delete, deactivate users" to find out how to delete a user account.

Note: Once an email account is deleted, all email and account information will be removed and cannot be recovered.

Didn't find what you're looking for?

Related Articles

» More about Email